HOME  ACCESSORIES       FAQ  ABOUT/CONTACT US     

 


Agents/installers
wanted.
CLICK HERE

General public Contact us for an installer in your area.

Frequently asked questions



Can we pre-program the system prior to installation?
Yes, and after installation if system is to be monitored, just a click to contact monitoring centre is all that's need for a test.

What about false alarms?
We understand this is a major problem with any security system. We have delivered the previous model of the LS-30 to around three thousand customers using similar sensors with no reported genuine false alarms. Big claim but true.  

Is LS-30 system approved by insurance companies?
Insurance companies are really not in the position to approve/disapprove and test every security system in the marketplace. As long as equipment meets Australian Communication Authority requirements (ours does)
Most insurance companies (I.E. NRMA, SGIO, SGIC, CGU, SWANN etc) require you to install at least three sensors and also an external siren and light.

When programming on the base unit are there long numbers strings to enter?
No, as you move through the set up just press yes/no to the prompts.

How do you program using the HyperSecureLink software?
Just connect the RS-232 adapter supplied to a PC and base unit (free with first order) open the program and select the task you want to do from the menu, for example, to enrol sensors, select group number, unit or zone number, click 'Press to start code learning' bar then press test button on sensor or disarm button on remotes etc. and that's it.

Do I need an extra phone outlet to connect the console to?
No, you don't need an unused phone outlet, console has a line in and line out socket, just connect existing phone to console line out and connect console to wall socket with cord provided.
(Console can also be used as a hands-free phone) Mode 3 plug is not needed, base unit has this feature built in, if you connect to first line into premises, it grabs the line if system is activated.

Can we use a hardwired siren and strobe?
Yes, although you will need to run them via a relay from the base unit with a battery to power them.
It's much simpler to use our wireless siren and light which just needs a power point nearby for the 12V/240V adapter. It has a 30 hour rechargeable back up battery installed. It also has a tamper switch behind the bracket.

If we wanted to install the system as a fire or medical alarm can you supply a red wireless siren and light?
Yes.

What type of batteries do the sensors use?
The sensors consume close to zero power. They only need 2 X AAA alkaline batteries and will alert  through the control panel when almost flat. (Batteries last 2-3 years)

Where do you suggest we locate the base unit?
Base unit can be wall or bench mounted, most wall-mount installations require you to run cables from the roof down through the wall cavity. Bench mounted just requires you to connect to phone or power. (Study? Loungeroom?)  Our experience suggests 95% of customers will have no objection to the latter, making installation a breeze.

Is there any limit on how many sensors, wireless keypads or remote controls I can add to the system?
32 remotes and wireless keypads. One sensor per zone, (up to 128)

Is there any limit on how many wireless sirens I can add to the system?
No.

Can I Access the system remotely
Absolutely, You will need our ethernet adapter connected to a router (no need to be connected to a PC) You'll need an ISP account for the router.

How long does the back-up battery last?
There is a built in 10 hour rechargeable back-up battery in the base unit. There is also an optional back-up battery which extends to 16 hours. When explained to customers that back-up batteries are there for when thieves cut power, this won't be an issue. For someone to have a burglary during a black-out is 1 in a million

What other applications can we apply the system to?
Nursing homes, you can use up to 32 wristband devices.
Fire alarm, use up to 64 smoke detectors or gas detectors. (Wireless Red strobe/siren available)
Businesses with refrigeration equipment, install the temperature sensor for this application.
Automation, use up to 16 appliance or lamp modules to turn on/off at selected times.


Can the system be monitored?
Yes, it has Contact ID code.

Does the GSM-30 terminal need a back up battery and adapter?
No, it receives power from the base unit.

Can the GSM-30 take over from a landline?
No, when connected to base unit, all communication is via the GSM terminal

Please visit our ACCESSORIES PAGE



                                        

     Copyright ©2002 Rylebrown Pty. Ltd.  All rights reserved. ACN 003 457 798 - ABN 20 003 457 798  
3/17-21 Virginia St.  
     sales@rylebrown.com.au  - Designed & Developed by MULTIWEB   North Wollongong  NSW 2500s
Security Master licence No. 408667360.